CT – New contents of the Procedures Catalog

The Procedures Catalog has improved its appearance. The new features implemented allow, on the one hand, to improve the visualization of the information that already existed and, on the other, to add new information about the status of services and procedures.

1. Improved information visualization regarding:
   • The service content sheet
   • The procedure content sheet
2. New information on the status of services and procedures:
   • Services can be: Active or Inactive
   • The procedures can be: Permanent or Seasonal (and within these , On time or Inactive ).

The information in the service content sheet is grouped as follows:

• • The service route , which indicates the sections that have been selected to reach the service file.
  • The title of the service , which incorporates the acronym of the provider (for example, ISPC acronym for the Institut de Seguretat Pública de Catalunya , in the case of the image) followed by the title of the service.

  • The service status , which can be Active or Inactive.

    • A service is Active when it is Permanent or Seasonal, provided that any of its procedures are On Time .
    • A service is Inactive when it is a Seasonal service in which all procedures are Inactive (Out of deadline, among others).

    

  • The list of procedures or the service lifeline are all the procedures that can be done in the service. In this new version, information about these procedures is added:

    • In time ( ) or out of time ( )
    • Initial ( ), to process from the Catalog, or response ( ), to process from My procedures , as indicated by the icon when passing over.

    

  • The service information , grouped into tabs. You can view the information tab by tab, depending on your selection, or all at once. However, you will only see those tabs that the provider has deemed necessary to fill out. The different sections that may appear are:
    • Description , where the generic information that defines the service is found.
    • Recipients, the entities to which the service is intended.
    • Documentation , which contains the list of documentation required for the service, often with direct links to documents or forms.
    • Objectives , is the purpose behind the service.
    • Responsible body is the service provider and the one who defined it.
    • Regulations are the entire legal collection of rules on which the service is based.
    • All , allows you to see all the information in each of the displayed tabs at once.

• The service help , which can include access to Support, which is found in all services, and various help information that can be developed by the provider or the AOC Consortium. Although this information should be included in a tab called Help, it currently appears outside of any tab.

The information on the procedure content sheet contains the following information:

• The procedure route , which indicates the sections that have been selected to reach the procedure sheet.
• The title of the procedure , for example: Grant application , Registration application , Submission of documentation , Justification of the grant , etc. are some.
• The status of the procedure , which can be: On time , Permanent and Inactive . In the first two cases it appears in green and only appears in gray if the status of the procedure is Inactive .
  • A procedure is within the deadline when the date on which it is to be processed is between the Start and End dates of the procedure deadline.
  • A procedure is in the Permanent status when it is not subject to deadlines.
  • A procedure is in the Inactive status when it is out of time, that is, the date on which it is to be processed is outside the Start and End dates of the procedure's term.
• The Process or Not Processable button, depending on whether it is green or gray, respectively.
  • The green Process button indicates that there is a clear path to start the process. And you can start by pressing it.
  • The gray Not processable button indicates that it cannot be processed for one of the following reasons, which appear on the button:
    • Without permission, when you do not have the permissions for the service. You must check the roles in the Settings/My space section. If you do not have them, the entity's user manager must assign them.
    • Out of service, when the procedure is not within the deadline, it means that the date on which it is to be processed is not within the Start and End dates of the procedure that you will find in the Deadline space, the date is displayed.
    • Not available, when The procedure is not initial. This is a type of procedure that requires the existence of an incoming submission, prior to the procedure you want to send. In these cases, you must process the response based on the submission received in the My procedures section.
  • The button does not appear , neither gray nor green, when the procedure cannot be processed for your type of entity.

• The Deadline indicates the dates of the period in which the procedure is open, in most cases.

  • Start is the date on which the processing of the procedure begins.
  • End , is the date on which the processing of the procedure ends.

  Also, the Download Term may appear, in cases where it is necessary.

  

• The information about the procedure , grouped into tabs. You can view the information tab by tab, as you select, or all at once. You will only see the information in those sections that the lender has considered necessary to complete.
  The different sections that may appear are:

  • Description is the generic information that defines the procedure.
  • How to do it , is the step-by-step explanation of how the procedure is done depending on the type of form in question (self-submitting PDF form, form sent through the Registration Window , etc.)
  • Documentation , which contains the list of documentation required for the procedure; sometimes there are direct links to standardized documents or forms.
  • Additional information about the procedure.
  • Deadlines , information appears specifying the deadlines for the procedure or whether it is Permanent.
  • All , allows you to see all the information in each of the displayed tabs at once.

  

• For help with the procedure , a link to the EACAT Support portal appears in this space.