1. Previously, you must have started a file with an initial procedure from the Procedures Catalog , that is, you must have sent an initial procedure from a specific service in the Procedures Catalog.

    By pressing Process, a form opens that must be filled out, signed and sent.

  1. Once the previous procedure has been sent, you will find the file started in Procedures / My procedures / Procedures.

  1. Press Open filter to search for the file that contains the procedure you want to respond to.

  1. Search , for example, by service. As it is a predictive search, by entering the main words of the service, you will see a list of services that contain them. Then, you must select the service that interests you and, if necessary, add other search fields. Finally, press Filter .

  1. The search result will appear, which is a list of files that correspond to that service. You must click on the file that interests you.

  1. The file processing flow opens, which is the set of procedures related to a specific file. And click Respond to procedure to see the response procedures that are available to you.

  1. Within the processing flow , select the response process you want to send.

  1. Select the Documentation Requirement procedure and a form will open that you must fill out, sign, and send .

  1. The Electronic Registration Receipt will then appear, where you will find the registration details for the procedure sent.

  1. Once the procedure has been submitted, you can find the corresponding file in My procedures .

  1. If you click on the file, the Processing Flow will open. You will see that there are now 2 procedures :
    • The Subsidy Application , which is the procedure with which the Bages Regional Council has initiated the file and which has been sent to the AOC Consortium, which is the provider of this service.
    • The Documentation Requirement , which is the procedure with which the AOC Consortium has responded to the Bages Regional Council, requesting documentation to complement the Subsidy Application procedure.
    • We could continue to respond to the different procedures because this service, as defined, allows it and the processing flow would increasingly have more procedures.