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Project objective
This pilot project aims to validate the integration of tax data from tax management and collection agencies with El Meu Espai , guaranteeing its operability and detecting possible improvements before a general implementation. The participating entities play a key role in the definition and optimization of the service.
Requirements
Pilots must have El Meu Espai as an active service and available as a link to their electronic headquarters.
Duration of the pilotageA first phase of testing with internal groups of a maximum of two months is planned, followed by a moderate external communication phase of three months.
Tasks to be performed by the pilots- In a first phase, initial dissemination of the service among your staff, family and friends for the first tests in production.
- In the second phase, progressive communication to citizens to boost the piloting.
- Collection of improvement proposals for assessment by the AOC.
- Assign a person functionally responsible for piloting.
- Carrying out the tasks necessary to carry out the piloting objective.
- Maintain the commitment acquired throughout the defined pilot period. In the event that during or at the end of the pilot, the entity cannot continue with the process, it must inform the reasons.
- Allocate technical and financial resources, if necessary.
- Assume the expenses derived from the pilot phase that are not directly attributable to the pilot entity's systems.
- Offer the necessary organizational and legal support during the pilot phase of the service.
Friends & family methodology
The pilot project for integrating local taxes and fines with El Meu Espai is being carried out with tests with family & friends type users.
This methodology consists of conducting initial tests with trusted people (such as internal staff, family members, friends, etc.) in a controlled environment. The goal is to validate the experience of using the service in real conditions, detect possible improvements, and ensure that everything works correctly before general deployment.
What do we ask of you?
- Try the service as if you were an end user.
- Please share any incidents, doubts or suggestions you detect during the tests, as well as send us your feedback through the usual channel.
How to do the tests?
Access the City Council's El Meu Espai environment using the following link indicating the City Council's INE code.
https://seu-e.cat/mygov/XXXXXXXXX/activitat?type=tribut
Check the Idescat website for the statistical code of your town hall.
On the other hand, we remind you of the basic guidance for reviewing taxes in El Meu Espai during the pilot phase. Once accessed, the data available to the system is displayed (the most recent data available may be old) while it is being updated.
Therefore, once you log in, you must wait a maximum of 15 seconds for the Folder Hub to obtain the information. Once this maximum has passed since logging in, we suggest the following itinerary to avoid waiting:
Access all activity from the home screen:
On the all activity screen, we modify the filters, first the activity type:
After time range to all history or all activity:
Then, if you find any information missing, you should refresh this page by pressing F5 or Ctrl+F5 to refresh the page.
How to search?
Communication channels to report incidents and suggestions
You can share any incidents, doubts or suggestions you detect during testing using the support form.
Documentation and other resources necessary to carry out the piloting tasks
Participating pilot entities will have the following resources: