This Support Portal is for the idCAT Registration Entities (Public bodies that issue the idCAT to citizens).
If you are a citizen and need support with the idCAT Certificat or the idCAT Mòbil, consult:
What does the citizen need to obtain the idCAT Certificate?
To obtain the idCAT Certificate, according to Law 6/2020, of November 11, and the conditions of use of the service , you only need to:
Be over 18 years old (you can apply from the day after turning 18)
Have one of the following identification documents in a valid state (not expired):
ID card (from any of the Schengen area member countries ),
Passport
NIE (must have a photograph, if not, you must provide an additional document (Passport or Schengen ID))
Have an email address
NOTES about identification documents:
To issue the idCAT Certificate, only the identification documents listed in the previous list are accepted.
Foreigners can prove their NIE number by providing the following documents:
TIE : in addition to the NIE, it has a photograph and, therefore, is used to issue the idCAT with this card. Please note that according to the applicable regulations, the validity of the TIE card is extended until the resolution of the extension request, provided that the renewal has been requested up to 90 days after its expiration and the corresponding resolution is pending ( Regulations for the development of the Organic Law on the rights and freedoms of foreigners in Spain ).
European Union citizen registration certificate : it is necessary to provide another official document with a photograph (for example passport or Schengen area ID card ).
Provisional NIE document: it is necessary to provide another official document with a photograph (for example, passport).
The administrations have their applications configured to allow electronic processing with certificates made with NIF and NIE; however, it is not common for them to allow access with certificates issued from a passport or DNI from other countries. The procedures that can be carried out independently of the accrediting document contained in the certificate are those that have nothing to do with the public administration, such as, for example, signing documents.
Identification document models:
In the event that a citizen provides an accrediting document that has an incomplete date of birth, this data must be written in the “Date of birth” field as it appears on the accrediting document. There are some documents (NIE's and DNI's from other countries) in which the date of birth appears without specifying the day and month of birth, and only the year appears. In these cases, instead of the day and month values, “X” appears (XX/XX/1965).
In order to be able to issue the idCAT certificate, the citizen must have reached the age of 18. Therefore, since the day and month of birth cannot be verified, for the purposes of counting the age of 18, it must be assumed that the date of birth was 01/01.
In the event that a person wishes to validate the idCAT with an ID card without a letter (the old ones), the citizen will be asked if they have the card on which the Ministry of the Interior reported the letter that corresponded to each number. In this case, a photocopy and certification of this Ministry card will be made and attached to the submission file.
If, on the contrary, the citizen does not have the card with the NIF letter, we will not be able to issue the certificate, since the document they have is a DNI, and not a NIF (which has letters).
The user's address does not have to match that of the identification document; the user can enter whatever they want.
This data will not be included in the certificate, and the sole purpose of collecting this information is statistical.

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