Attention! To request reactivation, idCAT Mòbil must be suspended .

If you suspended your idCAT Mòbil and now want to have it active again, you can do it here.

Make the request by attaching a photograph of both sides of your identity document through the Form to reactivate my suspended idCAT Mobile.

Important: The reactivation procedure is not automatic and we manage it from Monday to Friday, from 8 am to 7 pm, except holidays.

If your idCAT Mòbil is not suspended, you cannot request reactivation. In this case, you may be interested in the following support content:

If you don't know how to proceed in your case, contact us so we can help you resolve your specific query or incident.