If you are the person managing the entity, you can add users to a group individually and by importing a file.

To add individual users you can do it in two ways:

  • Administration > Services AOC > Groups > Users .
  • Administration > Services AOC > Users > Groups .

Select the person and add them to the appropriate groups. You must repeat the process for each person you want to add.

To import users to a group using a file, follow these steps:

  1. Access Administration > AOC Services > Groups
  2. Select the group where you want to import the users.
  3. Press the ... icon > Import users
  4. Select one of the files: Users or Unassigned Users . Decide whether you want to import all available users or those that are not yet assigned.
  • Users, download an empty template named users-mailbox-example.csv, to fill in with the Identifier (NIF or NIE) and Name (first and last name).
  • For unassigned users, a template named users-mailbox-available.csv is downloaded with all the users who are not in the mailbox; and for each user the Identifier (NIF or NIE) and the Name (first and last name).
  1. Download the corresponding template.
  2. Prepare one of the templates. Only CSV files separated by semicolons (;) are allowed. Remember to leave the first line unchanged, with the field names provided by default.
  3. Upload the prepared file with the import data and you will automatically see it in the list of groups.
  4. Review the import summary to make sure everything uploaded correctly.

You will find related information at:

EGSA - What are user groups?