To respond to a procedure, you must enter the details of the procedure from the results screen, i a from here you can respond'l from:

  • The procedure information : click the Reply button to see the available options i select the appropriate answer.
  • The actions icon ... : accesses a the actions of the procedure, selects Reply i chooses the most appropriate response.

A then, l the action a to perform will depend on the technology of the selected procedure:

  • PDF procedure : it will be downloaded directly to your device.
  • Web form : you will need to access a l'EACAT Clàsic to complete the form. Therefore, you will need to have access permissions to the service on this platform.

As you can see, there will be coexistence between the new EACAT i and the Classic, with continuous synchronization to guarantee work in both environments. Completed procedures will be reflected in both, although there may be a delay of up to a 5 minutes.

To view the a EACAT Clàssic procedures you will need to have access permissions on this platform.

Find related information at:

<a href="https://suport-eacat.aoc.cat/hc/ca/articles/23104622706333-ET-Per-qu%C3%A8-no-t-apareix-el-bot%C3%B3-per-respondre-al-tr%C3%A0mit">ET - Why doesn't the button to respond to a procedure appear?
<a href="https://suport-eacat.aoc.cat/hc/ca/articles/22996673574173-AE-Fase-2-Users-What will I do with the new-EACAT-and-what will I do with the current-version-">AE - Phase 2 - Users - What will I do with the new EACAT i what will I do with a l'EACAT Classic?