If you have any specific questions about the online management or procedure you are carrying out , you should contact the organization with which you were doing it. Consult the web address of the electronic headquarters of the organizations in Catalonia to contact them.

Cl@ve is an identification system provided by the Ministry of Finance and Public Administration. If you want to know how it works or have any issues , you can visit the Cl@ve support page.

VÀLid is a AOC service that integrates the different digital identification systems available (idCAT Mòbil, digital certificates and Cl@ve).

The Cl@ve system is a service of the Government of Spain that allows citizens to identify themselves and carry out electronic procedures with public administrations in a secure and simple way.

1.Once you have accessed the procedure from the website of the responsible body, the following screen will appear:

Authentication systems

2.If you select the option to identify yourself through Cl@ve , you will be redirected to the Cl@ve main page.

Identification methods Cl@ve.jpg

Inside you will find the different identification methods allowed (Cl@ve Pin, Cl@ve Permanente, etc.).

3.Once identified, you will access the online procedure or management and you can continue with the processing.

If you have any questions about the procedure you are carrying out , contact the responsible body.