If you have any specific questions about the management of the procedure you are carrying out , you should contact the organization with which you were carrying out the procedure. Consult the website of the electronic headquarters of the organizations in Catalonia. to get in touch with them.

Cl@ve is an identification system provided by the Ministry of Finance and Public Function. If you want to know how o works or have any issues , you can visit the <a href="https://clave.gob.es/clave_Home/clave.html">Cl@ve support page

VÀLid is a l'AOC service that integrates the different digital identification systems available (idCAT Mòbil, i Cl@ve digital certificates).

The Cl@ve system is a service of the Government of Spain that allows citizens to identify themselves and carry out electronic procedures with public administrations in a secure and simple manner.

1.Once you have accessed the procedure from the website of lthe responsible organization, the following screen will appear:

Authentication systems

2.If you select l'option to identify-you a through Cl@ve , you will be redirected a to the Cl@ve main page.

Identification methods Cl@ve.jpg

Inside you will find the different identification methods allowed (Cl@ve Pin, Cl@ve Permanente, etc.).

3.Once identified, you will access the procedure o management in linia i you will be able to continue with the procedure.

If you have any questions about the procedure you are carrying out , contact the responsible agency.