Action is understood as the set of acts, actions and documents that make up a procedure.
In the case of the Hestia program, action must be understood as all interventions carried out on users, whether interviews, resource allocations, etc.

Add a performance

To add an action, click on the “Action” button from the action tab.

Hèstia will then open the form to register the action in question.

In this form you must fill in the following fields:
a. Related person : individual beneficiary or affected by any of the actions taken by the social worker or similar user, actions, demands, problems or resources.
b. Date and time the action is carried out.
c. Hours: refers to the time dedicated by the professional to the action.
d. Prof. Alta (User Alta): refers to the user who registers the action, usually the same as the user responsible for the action.
e. Responsible Prof. (Responsible User): refers to the user responsible for the action. (Mandatory Field).
f. Place : location where the action is carried out (Required Field).
g. Subject: serves to briefly describe the content of the performance. (Required Field)
h. Action : refers to the type of action. To see a more detailed description of the types of action, click the question mark icon next to the detachable. (Required Field).
i. Scope : referring to the thematic scope of the action. (Required Field)
j. Checkbox Insert the action in the files of all the child/adolescent's siblings : by activating this box, the action being created will also be created in the siblings' files, data that will be extracted from the Linked Persons tab, and will be all those who in the Relationship Type indicate that they are siblings and who, at the same time, have open EAIA files.
k. Text : space reserved for writing the content of the interview conducted.
l. Attendees tab : to add the list of people who were present at the interview, or who were spoken to by telephone, etc...
m. Attending professionals tab : to add the list of professionals who attended the interview, or who were spoken to by telephone, or etc...
There are two modalities:
• Users: other members of the Basic Area's own team in nominal mode.
• Entities: other professionals who do not belong to the Basic Area. These professionals are grouped in a non-nominal manner following the grouping given by the Generalitat.
n. Related Action tab : to relate other previous actions that as a result of these actions have generated this latest one.

Finally, you will need to click the “Save” button so that the performance is registered in Hèstia.

Consult and/or modify an action

Through the “Actions” tab, the professional will be able to view and/or access the problems registered with the people linked to the file.
The recorded actions shown are ordered by date from the last problem recorded in the file.

To access the performance, you must click on it. The order in which they are displayed can be changed by clicking on the header of any of the columns.
To modify them, you must open the specific action, modify the data and save the changes.