In the same way as SIAD, SAD, or immigration files, EAIA files are created from the traceability tab of the Personal File, and therefore, are directly linked to it.
To add a new EAIA file, click directly on the name of this folder in the traceability tab. Hèstia will then open a window from which you can create the new file by clicking on “New file”.

Once you click on “New file”, Hèstia will open the form related to the EAIA file.

In this form you will need to fill in a series of data that are mandatory, and that make up the cover of the EAIA file, they are:
a. Sector : Detachable to select the municipality to which the file belongs.
b. Subsector : Detachable to define whether within the chosen sector, it belongs to another more specific territorial division (such as neighborhoods).
c. Prioritization Criteria :
Urgent : The case must be studied, diagnosed and assessed within a maximum period of 72 hours. (Circular 1/2006 of March 8 of the DGAIA)
Priority : The case must be studied, diagnosed and assessed within a maximum period of 15 days. (Circular 1/2006 of March 8 of the DGAIA)
Preferred : The case must be studied, diagnosed and assessed within a maximum period of 3 months. (SEAIA Document May 2010)
Ordinary : A study, diagnosis and assessment of the case must be carried out within a maximum period of 6 months.
d. Checkbox , Reply within 6 months: check if when opening the File, it needs to be responded to within 6 months regardless of the Prioritization Criteria.
e. Origin : Sector or municipality where the case comes from.
f. EBAS : Depending on the selection of the Sector or Municipality, this field is automatically filled in with the corresponding EBAS according to the defined configuration.
g. Report for the DGAIA/SAIA , Date of Preparation and Date of Resolution DGAIA/SAIA: informative data in reference to the Case Report.
h. Synthesis holding , Date of generation, DGAIA/SAIA Resolution Date and Author: informative data referring to the Case Synthesis.
i. Educational Center : Center in which the holder of the Record studies.
j. Studies : Type of studies being pursued by the holder of the Record.
k. Course/Year of the course : course in which you are in reference to the Studies defined in the previous point. Since this data cannot evolve following a defined criteria, it is necessary to indicate in which year you are taking the course reported here, in order to have a reference that does not expire over time. For example:
Year in which the report is made Course /Year of the course

EAIA files, unlike the rest of Hestia modules, can be in three states. They are:
High : in this case, there is no defined Administrative situation in the File. It is used when the professional is working on a case, and wants to document, for example, advice. When the file is in this situation, it does not appear in the monthly statistics as open, but if the advice actions appear, as advice.
Open : When this has an Administrative status and this is defined in the File Evolution tab, at that moment and automatically, the file goes from being in Registered to Open, and therefore, it already participates in the monthly statistics as open.
Closed : When the professional decides to close the file. In this state, it participates in the monthly statistics as a closure.
You can easily check the status of the file in the first tab, according to the color code and text:

Once the file has been created, it can be accessed, either from the traceability tab of the personal file, or from the search engine, through the EAIA file search engine.