The actions are the set of acts, actions and documents that make up a procedure. In the case of the Hèstia program, the actions are all the interventions carried out by the Social Services Technicians to the users treated.

Within the Immigration file, actions are registered using the “Add” button.

In the creation form, some of the fields have already been assigned default values. You must enter the “Topic” of the action and adjust the other information as appropriate:

  • Date and time the action is performed.
  • Hours that the professional has dedicated to the performance.
  • Project : choose from those previously configured.
  • Type of action carried out by the professional.
  • Action / Course : choose from those previously configured.
  • Informed service itinerary : select the appropriate value.
  • Derivation : select from where, if applicable.
  • Subject : brief description of the action taken.
  • Text : space to describe in detail the action taken.

The person responsible for the action is assigned by default to the person registering it, but this can be modified using the [+] button to the right of the professional's name:

Finally, you will need to click on the “Save” button to save the action. If no errors are detected, the program will notify us that the data has been saved correctly and will add the action to the list of actions in the file.

Access and/or modify actions

The actions tab shows all the actions in the Immigration file sorted by descending date (the last action created is the first in the list) but you can change the order of the list by clicking on the header of the column by which you wish to sort.

As with other types of files, when editing the content of actions already recorded, it must be taken into account that changes cannot be made after the deadline defined by the Coordinator or Administrator of the Entity. Therefore, if this period has passed, the action can be consulted but changes cannot be made, because the “Save” button will be deactivated.