Artículo · Suport AOC

This block reviews the operational procedure followed by those responsible for the i service, the veracity of the data will be audited.

Required documentation:

o Delivery sheet not found
For all those cases where you do not have a signed delivery sheet (either because it expired o or because they could not be downloaded), create a text document (word o similar) explaining the situation i and attach the documents that support your situation (for example, the three requests, etc.). This way we will take it into account when reviewing l'audit.

o Remember that they must be entered in a zip
Please note that only one .zip file can be uploaded, which must include all the necessary documentation. If you need to correct the information already uploaded, you will need to upload a new file with the same name as the original l'.

o I can't find the request for l'EACAT
You can always find it at your check-out, if you can't find it, please let us know.

o What is an ENS Subscriber?
When we talk about a subscribing entity, we are referring to the a l organization that requests certificates i that must keep the documentation.

<a href="https://suport-tcat.aoc.cat/hc/ca/articles/20718704502045-Servei-de-Certificaci%C3%B3-Digital-de-l-AOC-Complete Guide" rel="noopener noreferrer" target="_blank">l'AOC Digital Certification Service – Complete Guide

o What is the subscriber file?
By the form we mean the subscriber form that you sent to the CAOC. This should be updated, signed with the terms and conditions, and sent every 24 months.

<a href="https://suport-tcat.aoc.cat/hc/ca/articles/4413904407185" rel="noopener noreferrer" target="_blank">Registration to the l'AOC digital certification service (First submission of the subscriber entity file)

Review training i knowledge:

o Where can I find the operator course certificate?
All operators who complete the course receive a certificate. If you have done it virtually, you can download it through the virtual classroom. However, if you do not get it all, for those who do not have certificates, you can create a text document (word o similar) describing the reason why you were not able to obtain it and we will take it into account.

Consult the <a href="https://suportaoc.powerappsportals.com/article/KA-07299/DownloadKbAttachmentFile/4f40d333-0d2b_ _TRA__0__f011-8c4e-6045bdf32139?kbAttachmentId=9209ae83-3636-f011-8c4d-0022487f50fc" rel="noopener noreferrer" target="_blank">subscribing entity audit questionnaire.

Audit: operational requirements