Once the ABSS coordinator has requested the new professional's registration with Hestia, they will need to download the program to their computer. To do this, they will access the URL: http://hestia.aoc.cat/.

Once downloaded and installed, run the program and indicate:

  • Entity : corresponds to the name of the database to which it is connected. The name of this depends on the Basic Area of Social Services to which the professional belongs, therefore, the professional is already previously assigned, and the professional does not need to modify it.
  • Username : User access credentials. These are provided when a new user is registered.
  • Password : When a new user registers, a password is provided, which the professional must change the first time they access Hèstia.
  • Access or Access with digital certificate:
    • Access:
      • With a   Verification Code installed on mobile:   You must configure the option following the instructions that appear when you click the “Access” option (at no cost; no data is consumed in any case).
      • With a   Verification Code installed in the PC browser:   You must configure the option following the instructions that appear when you click the “Access” option.
    • Access with digital certificate (T-CAT or T-CAT P): Before accessing with the digital certificate, review:
      • That the certificate is valid
      • You must be registered with the ABSS you wish to access.
      • That you have the DNI of the Hestia user well-informed certificate

Once identified in Hestia, the professional user accesses the program and the registration modules and the information that corresponds to them according to their role.

Related content:

How to configure and access Hestia with the Two-Factor Authentication System

How can I change my password?