To request the Hestia service, you must:

If you are NOT an entity from the Barcelona demarcation:

Access the procedure that you will find at EACAT Procedures > Consortium provider AOC, CAOC Service – Request for services > Procedure “Request for registration and modification of AOC services” .

Process screen EACAT service request AOC

It is important that you consider:

  • That the form must be downloaded from the entity requesting the service.
  • That in order to download the registration form, the EACAT user manager must have assigned you permissions for the “CAOC service – Service Request” .
  • That, once the form has been completed and validated, it will need to be signed electronically and sent through the “Send” button on the form itself or through EACAT Procedures > Registration Window .
If you are an entity from the Barcelona region:

You can consult the service application procedure through the Social Welfare section of the Barcelona Provincial Council website. For more information, contact suportdiba.hestia@diba.cat