The password is unique for each professional user of the application, and can be modified in these situations:

  • When accessing the application for the first time
  • When the application informs us that the password has expired (this automatic procedure is activated every 90 days)
  • Whenever the user wishes

In these cases, if you want to change your password, click on “Change password” on the login screen. The window will then open to change your password and you will need to fill in the following information:

  • Username : User access credentials.
  • Old password :
    • The initial password provided to you by the system administrators if this is your first time accessing.
    • Password valid until change
    • Password provided by the coordinator if you have forgotten it the first time,
  • New password : password that you want to use from now on, which will be personal and non-transferable and must meet all the minimum requirements mentioned in the password change form.
  • Confirm new : you must re-enter the new password to confirm that it has been written correctly.
  • View passwords : check this box to view the text in the password fields, which by default only show asterisks.

If you have been absent for a while and do not remember your password , you must choose the option “I forgot my password” , which will send you a temporary access code to your email specified in Hestia, so that you can change it when you access it for the first time. This code expires after a few minutes for security reasons. If it has expired, you must request it again (maximum 3 attempts before blocking the user).

Note: The requirements that passwords must meet are in accordance with Royal Decree 1720/2007, of 21 December, which approves the Regulations for the Development of Organic Law 15/1999, of 13 December, on the Protection of Personal Data. The program prevents the password from being changed if any of the minimum requirements are not met.