To access e-Valisa you only need to be registered in the Corporate Directory of the Generalitat (GICAR) and have an email address registered with this user .

The service can be accessed through:

For public jobs in the Generalitat, access to the tool is through:

Department intranets

  • The OIAD (Office of Innovation and Digital Administration) intranet
  • The Electronic Administration Portal
  • The link that users receive in the notification emails that the tool itself sends when someone sends them a eValisa.
  • EACAT (www.eacat.cat), selecting the service by accessing the Applications tab. Note: To access the rest of the EACAT applications, the user manager of the organization where you are identified must give you access permissions, since accessing EACAT with ATRI credentials does not mean that you also have access to the rest of the EACAT applications.

Once inside the service, you must keep the following concepts in mind:

User profiles:

Any user of the Generalitat de Catalunya is a potential user of eValisa. As a technological requirement, you must be registered in the Corporate Directory (GICAR's central identity repository) and have your email account informed, so that you can receive packages from any other user of the Generalitat and send the packages you consider necessary to other users. In the event of starting to use eValisa, you will need to contact the organizational areas for the evaluation of the procedure or process from where you will receive organizational and legal support and advice.

There are different types of users who can intervene in the use of the e-Valisa service:

Suitcase sender:

  1. Holder: Sends suitcases in his own name.
  2. Collaborator: A collaborator is a user of eValisa who will help manage the suitcase of another user, the owner of the suitcase. Their help, in terms of sending the suitcases, consists of the following depending on the permissions granted by the owner user, on their user:
    • Create a new suitcase in the name of the holder and leave it ready for the holder to review and/or send. You can even send the suitcase directly in the name of the holder if the holder authorizes you to do so.
    • Receive email notifications that the holder receives to find out about any event that occurs regarding the holder's suitcase.

Suitcase recipient:

  1. Holder: Receives suitcases addressed directly to its user.
  2. Collaborator: A collaborator is a user of eValisa who will help manage the suitcase of the suitcase holder . Their assistance, in terms of receiving the suitcases, consists of the following depending on the permissions that have been assigned to them by the holder:
    • If the owner does NOT assign permissions to view all of their trays, the collaborator will only see the suitcases that they have prepared for him, in the Sent Tray . If they have permission to view all of the owner's suitcases, then they will be able to view all of the trays. They will be able to access the details of the suitcases, return them, resend them by mail, move them to the history tray or obtain the corresponding receipt.

In addition to the receiving user, a suitcase may optionally have one or more viewing users. These viewing user(s) will be able to access the full contents of the suitcase in the same way as the receiving user. The difference between a receiver and a viewer is that the latter is not conceptually receiving the suitcase and this translates into the following differences:

    • No entry will be made to the viewer's organic unit (remember that for all legal purposes the viewer is not receiving the suitcase)
    • The viewer cannot return a suitcase.
    • When a viewer reads the suitcase, no notification email is generated to the sending user nor is this event audited anywhere.

The following figure summarizes the indicated concepts:

If you are a collaborating user, every time you enter eValisa by default you will access your own suitcase. However, at any time you can select the suitcase of one of the titular users to whom you are linked. To do this, you have a drop-down at the top of the main menu that will show you the names of the different titular users to whom you are associated and the option to access your own suitcase.

Once you have selected the suitcase of one of your registered users, all trays (including the search results tray) will only show the suitcases associated with that registered user. You will therefore be managing not your suitcase, but that of that registered user.

Important: If your main user has restricted your access to only the suitcases that you have actually prepared, then you will not be able to access your main user's Inbox or Inbox History.

Detail of a suitcase:

The inbox, sent items, search results and history allow access to the details of the suitcases they contain. To access them, the user simply has to click on the suitcase they wish to consult.
Important: If the suitcase is confidential then the suitcase will be locked and will not allow access to the details.
If this is the first time the suitcase is accessed, it will be marked as read and the marker for suitcases pending reading in the corresponding tray will be updated. The traceability information of who read it and when will also be updated, and a read notification will be generated for the user who created the suitcase and their collaborators. All the suitcase data will then be displayed in the detail form:

  • At the top of the form, the subject appears in large, prominent font, and to its right, a set of optional icons that indicate the different characteristics of the case (if it contains attachments, if it has been marked as Important, and if it has been returned).
  • Below is shown the data of the sender, receiver and possible viewers, and on the right side the date and time of the suitcase.
  • The contents of the suitcase are shown in the central part of the form.
  • Finally, at the bottom, the possible attachments appear so that you can download and/or access them.

If you want to consult the data of the exit and entry entries, the electronic signature data or the traceability data of who and when has read the suitcase, you only have to click on the Show details option which will open a section where all this data will appear.

Above the contents of the suitcase, a toolbar is displayed that will allow you to execute the different actions available in the suitcase:

  • Obtain the receipt . The receipt is a PDF that includes all the details of the suitcase and serves as evidence of the delivery of the suitcase. The receipt is signed with an electronic seal from the AOC Consortium and includes the date and time, and the departure and arrival registration numbers so that you can prove the shipment and/or receipt of the suitcase.
  • Mark as unread . Even if you've read a received message, you might want to mark it as unread so you can remember to read it again later.

This option is especially interesting if you are a collaborating user and you read the portfolio of a registered user, but you want the registered user to identify this portfolio as unread when they access their portfolio so that they can pay special attention to it.
Important: The mark as unread functionality will only have an effect when displaying it in bold and in the indicator of pending suitcases that is shown in the inbox or history. However, it will not have any impact on the traceability of who and when the suitcase was read for the first time (which is the information that will actually regulate the reading period of the suitcase and the corresponding notifications).

  • Managed . In order to keep your inbox and sent items as tidy as possible, you can send to managed items that you initially think no longer require your dedication.
  • Forward as email . Sometimes it may be useful to send a specific package by email. This functionality will allow you to do so including all the package data: subject, content, attached files, etc.

Once you execute this action, a form will appear for you to enter the email address where you want to send the suitcase (you can select any address, even addresses that are not in the gencat.cat domain) and optionally a comment that will be included in the body of the email. You will have to be careful when entering the email address because eValisa will not have any mechanism to validate it.

You must bear in mind that only attached files up to a maximum of 10MB will be sent and that eValisa will not be able to notify you in any way if the recipient's mailbox is full or if the user has an anti-spam filter enabled that blocks the email.

Important: Sending a suitcase by email will be audited within the details of the suitcase itself so that you can remember which email address you sent the suitcase to and when you did it.

  • Return . If you receive a suitcase by mistake or if you consider that you should not have received it, you can return it to the sending user indicating the corresponding reason. This operation will cancel the outgoing and incoming entries in the telematic register and will immediately notify the sending user by email so that they can take the action they consider most appropriate.

The suitcase will not be deleted under any circumstances, but it will be marked as returned and you can check at any time who returned it and when, and the reason for the return.

  • Forward as eValisa. If you need to forward a suitcase that you have already sent to a new recipient user, you can do so by selecting this option from the sent tray. A new suitcase will be created, automatically filling in all the suitcase data with the data of the original suitcase (subject, content, attached files and selected options). The only thing you will need to indicate is the recipient.