The main features of the e-TRAM 2.0 service are listed below:

Complete:

It includes a catalog of procedures for citizens that the entity can parameterize and expand, and functionalities such as certificate validation and registration at the entity.

Available:

Citizens can send their requests 24 hours a day, every day of the year in an agile, practical and simple way.

Always informed:

Citizens can access the request they have formalized at any time through "My Space" (the inter-administrative citizen folder associated with the service), where they can consult communications and notifications from the entity.

Safe:

The e-TRAM 2.0 uses different types of authentication such as idCAT, idCAT Mòbil, DNI-e, @clave etc. And it clearly informs about the requesting person and representative (which in the short term may be via the “Representa” solution).

Reusable:

Reuse the corporate modules of AOC such as Validador of digital certificates, the I/O register, MUX or DESA'l.

100% digital:

It promotes digitization at source and electronic relations with citizens.