The Frequently Asked Questions (FAQ) Support section of the Consortium website lists the most common questions that users ask the User Support Center. These questions have been classified into the following categories:

        1. Procedures Catalog (CT)
        2. Official Gazette of the Generalitat of Catalonia (DOGC)
        3. My being (EME)
        4. My space (EMS)
        5. Frequently Asked Questions (FAQ)
        6. Generic (GEN)
        7. Service Management (SMM)
        8. Processing management (GT)
        9. User Management (GU)
        10. Home (HOME)
        11. Signature (SIG)
        12. Register Interconnection Service (SIR)
        13. Generic submission (TGEN)
        14. Transmission of information, writings and documents (TMAS. This acronym refers to Mass Transmission, as this service is popularly known)

To make it easier to identify them, the acronym (which appears in parentheses in each category) has been added to each of them, separating it from the title with a hyphen (-). For example: GT – How should a procedure be carried out in EACAT? These acronyms come from the different categories in which each FAQ is included.