L'Registration office is an electronic space that allows the submission of documentation associated with processing services between administrations. This office sends the documentation to the electronic registry of l'recipient organization i returns the corresponding receipt.

2. Where is it located?

You can access-it from:

  • Processing area > Registration office

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  • The "More options" icon (…) within a specific procedure

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3. What procedures can you send?

Procedures that meet these conditions can be sent:

  • Forms in PDF format downloaded from EACAT Tràmits.
  • Forms that require external attached documentation instead of incorporating it within the document itself.
  • Non-self-sending PDFs (without the Send button ).

4. How do you submit paperwork?

The first document that must be attached is the PDF form corresponding to the procedure in the service catalog i procedures.

Rules for attached files:

  • File names cannot exceed 80 characters .
  • The attached documentation files can have any extension .
  • You can attach up to a 10 additional documents (not counting the form).
  • Each file can be a maximum of 10 MB .

5. How important can the attached documentation be?

The maximum weight per file is 10 MB.

6. Good practices a l'send the procedures

To avoid errors i and speed up the management of procedures, follow these recommendations:

  1. Sending order : First send the form, then the attached files (attached documentation).
  2. Forms from the same environment : You can only submit PDF forms downloaded from the same environment (production o preproduction).
  3. Do not resend procedures in process : If a procedure is already being processed, do not resend it.
  4. Procedures from your entity : You can only send procedures from the lentity you are currently working with.
  5. Procedures i active services : You cannot submit a form if procedure o service is inactive.
  6. Correctly completed forms : Check that the form is complete i properly filled out before sending-it.