Glossary of terms

Procedure that allows luse of a service. It is carried out by creating bústies, assigning inter-administrative processing services i and adding-users with access permission.

Icon with a question mark in the navigation bar that allows access to a:

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1. Bar located a at the top of the page that allows you to search for keywords directly o use the advanced search by pressing the filter icon a to the right of the bar. Search engines of this type are:
   
   • Services catalog i procedures
   • Processing space
     
2. Bar located in almost all sections of l'Manager's space i in some subsections, as well as in some sections of l'Personal space. The advanced search icon does not appear in this one.

Blue bar a the top of the platform that contains:

• EACAT logo
• Ariadne's Thread o navigation route
• Icons (Help, Alert, Administration i AOC Services Directory)
• Avatar of l'entity

• i is created automatically and cannot be deleted manually.
• N'there is only one per entity.
• It contains all the specific i generic services of l'entity, both current and future.
• Initially, it has no users. You must add them manually.

1. EACAT Tràmits inter-administrative processing service containers, grouped by thematic, organic o functional areas, to which a certain number of users is added.

2. Section intended for the management of containers for inter-administrative processing services for users within the EACAT Tràmits administration.

3. Subsection dedicated to the management of the services in relation to users with the inter-administrative processing services of EACAT Tràmits.

Categorization of the services in the Catalog that can be selected as a drop-down filters in the advanced search engine. The main categories are:

• Lender
• Typology
• Topic i subtopic

These filters allow you to organize i narrow your search for services i procedures more efficiently.

Tool that allows you to refine the results of a search, a through the filters that form it. It always includes some more filters than those in the a filter bar. Normally, it can be accessed from: the filters icon that is a to the right of the search bar i from the filter bar. This tool can be found both in the Catalog and a l'Processing space.

Specific code assigned a to each inter-administrative processing service within EACAT Tràmits that serves to identify-it.

10-digit number assigned to each Catalan local public entity for statistical purposes. It is found in the entity's generic data, available in the General section in both the AOC Services administration and EACAT Tràmits.

1. Catalan public entity úto which the services i electronic procedures defined by the providers are addressed. These entities can be: local entities, a department of the Generalitat, entities dependent on the Generalitat, etc.
2. Filter of the Services Catalog i procedures that allows the options: all, within the deadline, out of deadline i on hold.

Set of services that l'AOC provides a to Catalan public administrations. Most of these services are provided directly by l'AOC i and are related to administrative processing. From here you can access a each service directly.

Part of l'Manager space that allows managers to manage user access to inter-administrative processing services. S'accessed by a through l'EACAT Tràmits administration.

EACAT has a directory of affiliated public entities:

• A provider entity is a Catalan public entity affiliated with EACAT that provides services to other entities. The main providers of EACAT services are the departments of the Generalitat and the entities in its public sector, although there are other entities that also act as providers.
• The recipient entity is that public entity that is affiliated with EACAT and can process services; they are the recipients of the services. The largest group of recipient entities are local public entities, although there are others.

Place from where all l'AOC services are managed i EACAT Procedures are managed. Only the l'entity manager has access.

A place where you can manage your information, communicate-with your manager iand view your entity's services. Any type of user can access it.

Tool that allows you to optimize the results of a search to get closer to the desired result. We always find them near the search engine in all the functionalities of the new EACAT: Manager's space, Personal space, Services catalog, procedures.

There are 2 types of filters:

• Drop-down, with multiple selection options.
• Simple, with a single selection option.

Section of l'Manager space that can be stolen a:

• AOC Services, where there is information about l'entity.
• EACAT Procedures, which contains the general information of the lentity, as well as some informative properties i specific selection options for a the bústies.

User permission that enables the management of user permissions i their access to l'AOC i services to inter-administrative processing services.

Personal space section that makes it easy for you to get in touch with your entity managers.

Code that uniquely identifies l'entity o l'user. It should be noted that l'entity identifier is different from l'user identifier.

User List of users providing services for l'EACAT Classic. This list can be very useful for configuring the bústies."}"

Detailed list of all services where the related users appear i the associated provider a each service. It is found a the section Configuration > User > List of users > S services > Provider of l'EACAT Classic. This list can be very useful for configuring the bústies.

Services icon \"...\" List of processing volumes."}"

List of all services with processing volume data for the last 7 years up to a the current date. This information can be downloaded from EACAT Procedures > Services > icon ... > List of processing volumes.

Users AOC Services\n \n\n* Any user can see the permissions assigned to AOC services by accessing a l'Personal space i selecting AOC Services."}"

1. Specific permissions that each AOC service offers i that can be assigned to users. Currently, there are only the permissions of the AOC service: EACAT Procedures

• Basic : allows you to access the a l application, consult i and process the services to which you have access.
• l'entity manager : allows you to manage the different l'entity sections within the l'application.
• Provider : allows you to create inter-administrative processing services i your forms.
• Signer: allows you to sign a procedure.

Permissions are managed from l'AOC Services Administration > Users > AOC Services

2. Any user can see the permissions assigned to AOC services by accessing a l'Personal space i selecting AOC Services.

Options designed to improve the EACAT user experience. They are currently divided into 3 categories:

• Default entity , which allows you to select the l'entity that you want to appear by default from among those that provide service to the l'user within EACAT.
  
• Processing, which are two important functionalities in the processing that offer the possibility of marking not to return a show if not needed-them. These 2 information boxes are:
  
  • Check l'existence of preferred signatory : key functionality for the process of signing the procedures. When activating this option, the Send a sign information box will appear, where you can select the preferred signatory o continue the procedure without selecting -it. If l'option is not activated, this information box will not appear when l'sending procedures for signing.
  • See l'explanation about the file manager : important functionality in the file processing process. By activating this option, the File Manager information box will be displayed every time you start the first process of a file from the Catalog.
    

1. Catalan public entity that provides inter-administrative processing services i offers them a to other public entities for processing. L'the most important provider by volume of services offered are the departments of the Generalitat de Catalunya i the entities of its public sector.


2. Permission that public entities affiliated with EACAT have to offer inter-administrative processing services to other public entities affiliated with the platform.

1. Set of civil servants who provide services a the registration assistance offices (OAMR) i who are authorized to a perform one o of the following functions:

• Assistance in the use of electronic media for interested parties not obliged to use them.
• Issuance of authentic copies (when not made by automated administrative action).

2. It is part of the General section of l'AOC service manager space, where the basic data of each user is managed: registration date i termination, administrative unit i tasks o functions as a authorized official.


3. It is part of the General section of l'Personal space, where each user can consult their data as a a authorized official, if applicable.

Icon found in the navigation bar that allows you to go to the Manager's space, both in the AOC Services section and in the EACAT Procedures section.

1. Set of procedures that are executed sequentially to satisfy a specific need, such as the granting of a subsidy, the registration of an activity o the management of a sanctioning procedure. A EACAT Procedures, a service is offered by a provider i can be used by the public entities ú adhering to the platform that are recipients.

2. Section that provides information on the inter-administrative processing services to which a user has access, accessible by a everyone a l'Personal space. This section allows the management of services within l'Manager's space, both a l'EACAT Tràmits administration and AOC services.

3. Subsection that facilitates the management of services in relation to users o with the bústies within l'administration of EACAT Tràmits.

1. Inter-administrative processing services that appear in the Services Catalogue i procedures i that are specifically defined by a provider entity. These services are composed of a set of procedures intended for a a specific group of recipient entities.
2. Catalog search engine result along with procedures.

Manager's space

Services catalog i procedures (CST)

1. Service that is defined so that it can be used-by any of the EACAT member entities a by any user who has the necessary permissions. The generic request is l'clearest example.
2. Section of the Catalog where some generic services are found that currently bring us a the current version of EACAT i which are: generic submission, submission of edicts, mass submission of inter-administrative documents i the registration window.

1. Services you have saved to access-quickly. Sare those you use most frequently i consider relevant
2. Section of the CST where all the services you have marked as a favorites are listed. It provides lquick access rto the most used services ihelps akeep the Catalog organized.

Generic services

1. Category i organizational subcategory of specific services within the Catalog.
2. Filters found in the advanced search of the i Catalog that are linked, since a subtopic can only be selected after having previously chosen a topic.

Procedure

1. Procedures that are up to a 15 days after the end of their term, it is a to say that you have a few days to process-them.
2. Section of the Services Catalog i procedures that brings together the procedures that will be completed in the next 15 days.

1. They group users around a bodies o work units of an entity, such as l'Mayor's Office, the General Secretariat, o dedicated groups a subsidies o territorial delegations.

2. Within l'EACAT Tràmits administration, the UOs constitute a section of l'Manager's space

3. Filter that may appear in the Bústies section, when any of the bústies of the l'entity is bounded by a UO. These filters include options such as Without UO , to select the bústies without any UO assignment, i UO , to show all UOs associated with the a l'entity.

1. People who work with specific permissions that define their profile i the actions they can perform within the platform.

EACAT has 2 types of users:

• Active : those who have valid permissions (such as basic, lentity manager, lender, signatory, etc.) i can operate within EACAT Tràmits.
• Inactive : those who have user permissions, but the l'entity manager has deactivated them, for example, in the event of medical leave.

2. Section dedicated to the management of users within the Manager's Space, covering both the administration of EACAT Procedures and the AOC services.

3. Subsection dedicated a to the management of users in relation to the services o the bústies within l'administration of EACAT Tràmits.