A Below, the errors you could find when performing a data query from l'State Tax Agency (AEAT) of Via Oberta:

Error in communication with l'final sender

This error may be due to a:

  • The medium-level electronic seal certificate exclusively assigned by the l'AOC services that your organization is authorized to use for a Via Oberta consultations has expired o has been revoked . The Service Manager of your organization can check-what a the subscriber folder i if so, <a href="https://suport-viaoberta.aoc.cat/hc/ca/articles/4415416792209-How-renew-un-certificat-de-Segell-per-fer-%25C3%25BAs-dels-serveis-d-AEAT-" rel="noopener" target="_blank">renew the electronic seal to use Via Oberta's AEAT services.
  • The service provider does not allow the consultation of data if it coincides with that of the luser making the consultation. In this regard, check that you are not consulting your own data.

Incorrect document

This message appears when the name i surnames of l'user who performs the query are not well informed a l'EACAT.

To solve-it:

  • If you make the Via Oberta a consultation through l'EACAT: access a l'EACAT>Configuration of your user i check that the name i surnames match those you have reported on your identification document (DNI, NIE..). If all i so l'error persists, indicate l'order of the name i surnames in this way: “Surname1 Surname2 Name”
  • If you are making the Via Oberta query through integration (own application): L'administrator of l'application must ensure that a the database names i surnames are reported as previously indicated i that the “ NombreCompletoFuncionario ” field of the messaging is sent correctly.

( <pet:Funcionario><pet:NombreCompletoFuncionario>Español Español Juan</pet:NombreCompletoFuncionario><pet:NifFuncionario>99999999Z</pet:NifFuncionario></pet:Funcionario> )