Let's start with the Represent

1. If you are an organization of the l'Administration of the Generalitat, you must contact the organizational unit, o equivalent, of your department who will tell you how to proceed since you must use this service with the Generalitat's own criteria that are given by the Sub-Directorate of Innovation i Digital Administration (SIAD), together with the Telecommunications Center i Information Technologies of the Generalitat (CTTI).

2. If you are any other public sector body in Catalonia, you will find the procedure to request the service, a EACAT Procedures > AOC Consortium provider, CAOC Service – Service request > Procedure “Request for registration i modification of l'AOC services” .

It is important that you consider:

• That the form must be downloaded from l'organization requesting the service.
• To download the registration form, the EACAT user manager must have assigned you permissions for the “CAOC service – Service Request” .
• That, once the form has been filled out and validated, it will be necessary to sign it electronically and send it via the “Send” button on the same form via EACAT Procedures > Registration Window .

If you have already received the confirmation communication for registration with the Representa service, the EACAT user manager of your organization must take the following actions:

1. Take a look a the <a href="https://suport-representa.aoc.cat/hc/ca/articles/4417801367057-Guia-d-implantaci%25C3%25B3-del-Representa" target="_blank" rel="noopener noreferrer">Representa implementation guide.
2. Grant the role of qualified official a to those people with this condition who need to introduce representations a l'eina.

3. Assign EACAT users the service roles Represents from l'EACAT Configuration section:

   • CONSULTANT : Allows you to consult representations i check if there is a representation between two people for a procedure, organization, capacity i specific day i extract evidence in pdf i/o xml.
   • MANAGER : Contains the functionalities of the i consultant, additionally, it allows you to create i modify representations.
   • VALIDATOR : Contains the functionalities of the i consultant, additionally, it allows validating/denying representations pending validation, with the review of the attached documentation.
   • L'ENS ADMINISTRATOR : Allows you to manage the catalog of procedures for an administration as well as its data (l'ens configuration).
   • SERVICE ADMINISTRATOR : Brings together all the functionalities of all roles.

   Since roles are cumulative in their functions, it is recommended to add only the necessary role. For example:

   • if access to all functionalities is required, the service administrator role is recommended (it is not necessary to have all roles)
   • if you need to create representations i consult-les, the manager role is recommended (it is not necessary to have the consultant i manager a roles at the same time)
4. The person a who is assigned the administrator role can customize the l'ens procedures catalog , if desired (see l'section “Add families i procedures to the procedures catalog via file” of <a href="https://suport-representa.aoc.cat/hc/ca/articles/4417809783697-Com-puc-gestionar-el-cat%25C3%25A0leg-de-tr%25C3%25A0mits-" target="_blank" rel="noopener noreferrer">How can I manage the procedures catalog? ). If you have chosen the “l'AOC Catalog” mode, it is not necessary to take any action, since it is l'AOC that manages the upload i update of the catalog.
5. Add the l'ens configuration data as indicated in a l'section <a href="#01H8KPWSHXVP0ZT3JZD8R3RGTE">Configuration data for l'ens
6. Incorporate l 'link to the citizen portal a your address-e . You can check your addressa of the citizen portal a l'section Registered with the service.
7. Register for the a virtual training o live by Representa, for public workers who will have to work with l'tool. You can find-ne l'link o well, the calendar, at the following link: <a href="https://campus.aoc.cat/" target="_blank" rel="noreferrer noopener">https://campus.aoc.cat/

L'access to the service will be made through the EACAT portal <a href="http://www.eacat.cat/">www.eacat.cat through authentication with digital certificate T-CAT o username/password, accessing a l'link “ Access ”.

Once l'authentication a EACAT has been completed, l'access to the service must be done a through the “ Applications ” tab.

Click a l'link “ Access ” of the Representa service.

We must keep in mind that previously the <a href="https://suport-eacat.aoc.cat/hc/ca/articles/4414391386257-GU-Gestor-d-usuaris" target="_blank" rel="noopener noreferrer">user manager must have given permissions a l'user.

One of the first steps a to take with Representa is to fill in the data in the l'Organization Configuration section, so that the service documentation appears correctly completed.

You need to access the name of l'ens located in the upper left margin i and click on it. There we will find the data a to fill in.

This data is used so that the platform's documentation is automatically filled with information on the protection of personal data from your entity, both requests and reports.

Some clarifications:

• Rights links: fields related to the processing of personal data are included (RAT, information link on ARSOPOL rights i l'link exercise of ARSOPOL rights), which will be shown a the registration application templates, modification i processing attended to, which are downloaded from the employee portal i which are used for a the request for new registrations i for the management of existing ones. It is necessary to inform l'link a your electronic headquarters where the information is located. The links must be complete, that is a that is, they must include “http://www”. It is mandatory to inform a link.
• Catalog link : You only need to report if you have your own catalog i you have a link a your electronic office where you report the procedures i definition of these. This link will appear on the citizenship portal in case you want to consult it beforehand a l'granting of powers. If you do not report it, the l'link will not appear. L'link must be complete, that is a that is, it must include “http://www”. It is not mandatory to report a link.
• Support link : by default, if this link is not reported, the AOC Consortium support portal will appear on the citizen portal. If a link of your own is reported, this will be the one that will appear i where citizens will be redirected a if they have any questions o regarding the service. L'link must be complete, that is a to say, it must include “http://www”. It is not mandatory to report a link.

To a enjoy the best user experience using the AOC Consortium services, use one of the supported, updated i browsers. Generally (provided the service does not have specific documentation) you can find all the information regarding the supported browsers for the AOC Consortium services at the following link:

<a href="https://consorciaoc.github.io/browser-support/">https://consorciaoc.github.io/browser-support/

As determined by<a href="https://migration-files-articles-dynamics.s3.eu-west-1__TRA__2 __amazonaws.com/files/adfe3ae7-19c6-4613-ac00-e40782adbd7e_25553226034973.pdf" target="_blank" rel="noopener noreferrer"> the specific conditions of the service Represents , user organizations have l'obligation to approve the conditions of co-responsibility in the processing of personal data of the principals i representatives, in accordance with data protection regulations.

Follow these steps:

1. Access a <a href="http://www.eacat.cat/" target="_blank" rel="noreferrer noopener">EACAT > Procedures > Provider Consorci AOC > Digital certification service > T-CAT: Application i renewal of application certificates. The device certificate applicant must access a <a href="http://www.eacat.cat/" target="_blank" rel="noreferrer noopener">EACAT i identify-se with a digital certificate.

Note: a user with the editor role i can also access and leave the request ready to be signed by the Device Certificate Requester.

2. Fill out the application A on the “Initial Information” tab i indicating:

• The type of certificate a requested; medium level seal
• The priority of the request; ordinary o urgent (implies differences in <a href="https://www.seu-e.cat/ca/web/consorciaoc/govern-obert-i-transparencia/gestio-economica/presupost/preus-publics-de-serveis-209" target="_blank" rel="noopener noreferrer">Tariffs i delivery time: 16 working days for a ordinary requests i 4 working days for a urgent ones).

3. A the “Request Data” tab must indicate the “l'Use of the certificate” that is desired (in field 11):

Note: this means that l'ens will not be able to download the medium-level seal certificate from the subscriber's folder because the AOC Consortium will be responsible for doing this. L'ens will only be able to download the public part of the certificate from the subscriber's folder.

4. Once all the data has been filled in, you will need to send the a signature request using the “Send a sign” button.

5. Sign the conditions of the certificate request. L'user with the role of device certificate requester will be able to sign the submission from EACAT/My procedures/To sign, by pressing the “Sign” button. The request will be registered a EACAT i in the hands of l'Registration entity will have to generate it.

Important: in the case of Via Oberta services that require a certificate (AEAT), you must follow the steps in the following FAQ: <a href="https://suport-viaoberta.aoc.cat/hc/ca/articles/4415416792209-Com-renovar-un-certificat-de-Segell-per-fer-%25C3%25BAs-dels-serveis-d-AEAT-" target="_blank" rel="noopener noreferrer">How to renew a Seal certificate to use AEAT services i use the EACAT submission > section “Procedures” > “Register for Via Oberta services” > provider Consorci AOC > Sol.request for CAOC services

You can find the list of organizations registered with the service, as well as the URL to access its portal, the data relating to the protection of personal data: <TRA__14__ href="https://suport-representa.aoc.cat/hc/ca/articles/4417809774353TRA__0__Information relating to the protection of personal data: <TRA__14__ Information relating to the protection of personal data.