The context is an area of responsibility or theme under which to group information or complaints. Any person can contact the administration to explain the facts they consider appropriate to bring to the attention of the administration, and must select the context to which these facts refer.

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The steps to carry out the entire process of creating a context are as follows:

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Below, they are explained one by one.

Create context

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1. Access the Contexts section of the menu:

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2. Click the Add button.

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3. Indicate what name the context should have and click the Add button again.

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The context is created in the system:

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Add recipient to context

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1. Click the Edit button of the context to which you want to add the recipient.

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2. From the next screen, you can:

a) Upload an image, change the name or add a description to the context

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b) Associate a questionnaire to the context using the drop-down menu

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c) Indicate the recipient of the context. You must click on the Add button.

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And then select the person from the drop-down list.

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3. Finally, to save the changes, click the Save button.

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Make the context visible

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By default, contexts are created hidden and it is necessary to make them visible. To make the context visible, you must follow the following steps:

1. Access the Contexts section of the menu again:

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2. Click the Edit button for the context you want to make visible.

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3. Click the Hidden selector to deselect it.

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It should remain in this state:

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4. Once unchecked, press the Save button so that the context remains visible.

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For more information, you can access the Alert Channel website .