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Canal d'alertes
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General and specific conditions for the provision of the Alert Channel service
Is the Alert Channel service only an internal channel?
What organizational resources does its implementation involve or commit?
What are the technical implications of its implementation?
What is the Alert Channel service?
Resources for the formalization and management of the Internal Alert System (SIA)
first steps
How to request the Alert Channel service?
Training of the Alert Channel service
Person responsible for the service and administrators
Service banners
Communication from the person responsible for the Internal Information System at the Anti-Fraud Office of Catalonia
Accessing the service
How can I access my environment?
How can I access the common testing environment?
What is the URL to access my organization's real environment?
How to exchange information internally and externally?
Can I configure my own mail server?
How to enable the alert channel
How to create a context?
How do you create a recipient person?
Duplicate, export and import questionnaires
Use a questionnaire of the proposed models
Create a new questionnaire and set it as default
First steps once you receive the invitation from your environment
Activate the environment to receive communications/reports by whistleblowers
Management of users
How do I get the account recovery key?
How can I recover my password?
Permissions of the recipients
Permission Settings to a recipient person
Transfer and/or share complaints between recipients
Best practices regarding the user name (user identifier)
How can I determine the password expiration policy?
Veure els 9 articles
Personalization of the service
How to include links?
Enable warning layer banner
How to activate the Tor network browsing warning
How to change the logo?
I would like to customize the style and image of my Alert Channel instance, how can I do that?
Possible errors
I'm not receiving alerts for new posts.
Error trying to send a communication
I can't access the service due to HTTP ERROR 400.
Recipients are not receiving invitations
Submissions are disabled.
I received an email indicating that an anomaly has been detected - testing
Assistant is not set up.
Details of the technological service
Globaleaks, technological base of the service
Where can I find updated information about the open source platform?
Where can I find more news about the service?
Support, training and technological accompaniment
Who can access the content of cases or reports?
Can we sign up for the Alert Channel service if we don't use the e-TRAM?
good practices
It is not recommended to make prints of the cases.
AOC Campus
Online training of our services
Contact support
