By default, the possibility of sending communications or complaints by whistleblowers is disabled.

If you want to enable users to send alerts or communications, you must enable sending by taking the following steps:

1. Click on the Settings section in the menu:

Ethics mailbox menu.png

2. Go to the Advanced tab

advanced tab.png

3. Click the Disable sending option checkbox to enable communications.

disable sending.png

The box must be unchecked:

disable sending unchecked.png

3. Click the Save button at the bottom of the screen

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Finally, check that the box is still unchecked.

check unchecked box.png

For more information, you can access the Alert Channel website .