1. What is a user group?
It is a group of users who come together to share an inter-administrative processing file and to be linked to a specific label. This label allows the people who are part of it to be better organized and managed.
2. What is it for?
Groups allow:
- Share files between different people.
 - Organize people around a common label or name to facilitate management.
 
3. Who creates it?
Only the person with the Entity Management permission can create groups; that is, the entity manager.
4. How should you do it?
Create a group by going to:
- Administration > Services AOC
 - Services AOC > Groups
 - Click the Create Group button
 
5. How can you add users?
Once the group is created, you can add people to it in two ways:
- Individually
 - By importing a file
 
To add users individually , you can do it in two ways:
- Administration > Services AOC > Groups > Users .
 - Administration > Services AOC > Users > Groups .
 
Select the person and add them to the appropriate groups. You must repeat the process for each person you want to add.
To import users to a group using a file, follow these steps:
- Access Administration > AOC Services > Groups
 - Select the group where you want to import the users.
 - Press the ... icon > Import users
 -  Select one of the files: Users or Unassigned Users . Decide whether you want to import all available users or those that are not yet assigned.
- Users, download an empty template named users-mailbox-example.csv, to fill in with the Identifier (NIF or NIE) and Name (first and last name).
 - For unassigned users, a template named users-mailbox-available.csv is downloaded with all the users who are not in the mailbox; and for each user the Identifier (NIF or NIE) and the Name (first and last name).
 
 - Download the corresponding template.
 - Prepare one of the templates. Only CSV files separated by semicolons (;) are allowed. Remember to leave the first line unchanged, with the field names provided by default.
 - Upload the prepared file with the import data and you will automatically see it in the list of groups.
 - Review the import summary to make sure everything uploaded correctly.
 
6. What other actions can you do with groups?
Administration > Services AOC > Groups and you will find actions in two different places:
- From the options icon … in the groups list, you can Export groups if you have already created any.
 -  After selecting a particular group, go to the group's options icon … and you can:
- Edit name , to change it.
 - Export users , to have in an archive the users who make up the group.
 - Import users, to be able to add them through a file.
 - Delete group
 
 
7. What are your groups?
Any user can see the groups they belong to from:
- Personal space > General > Groups
 
Find related information at:
EGSA - How are user groups created and maintained?
		
     
     
                      
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