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Etram Ciutadania

Servicio de atención al cliente

Featured articles

  • Who do I contact if I have questions about the procedure I am doing?

What is the e-TRAM?

  • What can you find in e-TRAM?
  • Who do I contact if I have questions about the procedure I am doing?
  • What is e-TRAM and what does it allow you to do?

Use of the service

  • What does the descriptive sheet for each procedure offer?
  • How do the processing forms work?
  • What can you find in the procedures catalog?
  • How to access the catalog of procedures of a public entity?

Frequently asked questions

  • What to do if an error appears during processing?
  • Access to “My space” to check the status of your application
  • How will I be informed of changes to my application?
  • Authentication to access e-TRAM procedures
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