CST - How can you view the Catalog?

We distinguish 2 moments a l when viewing the Catalog:

• Preview before searching
• Display after searching

1. Preview before searching

It's time to a do a search. By default you are:

• The published catalogue
• The search bar, where you can search for words o do an advanced search, pressing tune
• Filters enabled i search tips:
  
  • On time.
  • I am the recipient.
  • Search tips, contains information on how to perform a search to make it effective.
• The sections:
  
  • a formalities about to be completed.
  • Favorite services, services you have saved to have at your fingertips.
  • New services published.
  • Generic services.

2. Display after searching

2.1 No results

When there is no o service procedure with the selected conditions.

2.2 With results

When there are procedures i services with the established conditions, you will find by default:

• The published catalog , although i you can also select the unpublished catalog.
• The search bar , with the advanced search icon tune , where a número appears indicating the number of filters you have selected. By default, three active filters appear: All , Due i I am a recipient . If you add more filters this número will increase.
• The filter bar with the filters:
  
  • All , filter services i procedures at once. You can also select, if you want, only:
  • Services
  • Procedures , if you select it, 2 more filters appear in the filter bar:
    
    • Initials , which are the procedures that initiate a i file that can be processed from the Catalog.
    • A point of completion , if previously it is still selected Within the Term drop-down filter.
  • On time , which filters the services i procedures that are on time. Other available options that you can select from the Time filter are:
    
    • All
    • Out of time
    • On hold
  • Provider , you can select a specific provider of inter-administrative processing services, such as the Department of the Presidency (PRE) o l'Catalan Water Agency (ACA), among all those that appear.
  • I am a recipient : filters all the services i procedures for which your entity is the recipient. i You can also select other options offered by the Recipient filter:
    
    • All
    • I am not the recipient.
  • Advanced search is the button that allows you to go directly to an advanced search.

• The number of results , allows you to see how a decrease as you apply filters i and refine your search.
• The search results are a set of services i procedures, because All is selected. The information that appears for each service is:
  
  • Tservice title
  • Icon save favorite service bookmark_add , o bookmark , delete-lo, which only appears when you select Services instead of All .
  • Lender
  • Initial procedures, which only appear when selecting Services instead of All ; when pressed, the initial procedures i are displayed next to the Start procedure button, if applicable.
  • Typology, topic i subtopic
• The tab of the first search result , located a on the right, with the service information o procedure as appropriate.

If you select a service from the results, the corresponding service file will appear; if it is a procedure, the service file i, a will appear on the right, as well as the procedure file.

The information in the content sheets is in:

• The service file , you can also expand it by pressing Read all i you will see the complete file, provided that the file in the first search result is a service:
  • Ttitle
  • Bookmark_add service save icon
  • Lender
  • Processing period: Start i End
  • Who carries out the procedure: you can be the l'recipient entity o the lender. Depending on what you select, the procedures of l'one o from l'another will be highlighted.
  • Description
  • Procedures, where can I start them? When selecting-one, the procedure file a is displayed on the right.
  • Recipients
  • Objectives
  • Typology
  • Topic i subtopic
    
• The procedure file , you can also expand it by pressing Read all i you will see a on the right the complete file, provided that the file in the first search result is a procedure:
  • Ttitle
  • Deadline (on deadline, a about to finish, out of deadline o waiting).
  • Initial procedure o response
  • Processing period: Start i End
  • Who carries out the procedure: l'recipient entity o the lender .
  • Start button, if applicable.
  • Content
    • Description
    • How to do it
    • Documentation
  • Answers, where you will find the procedures for responding to the procedure.

If there is a lot of information you can Expand i Collapse the information in the Content i Answers sections.

The alert system informs you if you do not have access to a service or a procedure, allowing you to request access to it from your manager. In exceptional cases, a service or procedure in the published Catalogue may not be visible by decision of the service provider.